More in Troubleshooting

PROPELOS CMS GUIDE

Get help with Propelos CMS

Tell Propelos what you were editing and what happened so we can help.

Applies to

All CMS users

In this guide

Use Get Help for help with website editing, access or enquiries. Include enough detail for us to find the problem.

1. Describe the problem

Include your agency name, website address, the page or CMS section, and the language you were editing. Tell us what happened, what you expected, the approximate time and any visible error.

2. Add useful details

For access, give your work email and the website you need to edit. For an enquiry problem, say whether the message is missing from the notification inbox, Enquiries or your CRM.

3. Share a clear example

Add a screenshot if it helps, with customer details removed. Keep passwords, CRM tokens and invitation or password-reset links out of the message.

Need more help?Get help ↗